Remove redirect

Can someone here help me? My Internet browser keeps on redirecting to (search box). I did not know how it happens. As far as I can recall, after watching a movie from a website referred by Facebook friend, my homepage keeps on visiting

The search box replaces my default Google search. It affects not just my default browser, which is Internet Explorer. I can see that Chrome and Firefox are similarly affected by the redirect. When I try to remove from my default home page address, I was hoping that all would be fine. However, I was wrong. The browser disregards the changes and still uses the search as the main page.

Please, I need someone who can point me to the right direction to resolve hijacking issue. It is very alarming. I am worried that a virus has infected my computer.



  1. tenbytes

    1. Open Windows Control Panel.
    2. Choose Programs (Uninstall a Program).
    3. It will open a list of installed programs, find or any related term and click on ‘Uninstall’.

    Remove in Internet Explorer:
    1. Open Internet Explorer.
    2. Go to Tools > Options.
    3. On General tab, proceed to ”Change search defaults” and click the “Settings” button.
    4. You will see a list of search providers. Select your desired search provider and click the button “Set as default” to replace
    5. You may now remove from the list.

    Remove in Mozilla Firefox:
    1. Open Mozilla Firefox Internet Browser.
    2. On Google’s Search box, click the “arrow down” beside the logo.
    3. Select “Manage Search Engine” from the drop-down list.
    4. Choose your desired search default (like Google) and click the button “Move up.” It should be on the top of the list to set it as default.
    5. You can now remove other installed search engine.

    Remove in Google Chrome:
    1. Open Google Chrome.
    2. Click on the Wrench icon on top right corner of the browser.
    3. Choose “Settings” from the drop down list.
    4. Select “Basics.”
    5. Click on “Manage search engines” under SEARCH settings area.
    6. Hover your mouse to a preferred search engine and click “Make default.”
    7. You can now remove by clicking on the X mark.

  2. jamesb480

    Yes, is really dangerous for Window system.Whenever and whatever user search on the google search they get redirected to After getting in system it changes the user desktop background and effect all the function of users system .This it is advice to remove it immediately from system and make your system and its data safe ad secure.

  3. bob price

    Add/Remove program does not work. It shows but it will not uninstall. A msg appears saying it cannot remove while the program is running. Opening Task Manager and trying to stop this file or a possible trigger file, ‘tnt2user’ will not close. Msg says cannot close it. In registry, I found has a trigger ‘, and the dates are the same. No idea what to try next because Spybot and Malwarebytes do not find anything.

  4. Eileen

    none of these worked for me, any other solutions please

  5. Josh La Force

    This should easily fix this issue and avoid too many steps:

    Go to start, then Control Panel, then programs and features. Uninstall anything related to Mystart,, etc. Anything that looks suspicious.

    Then, run

    MalwareBytes’ Anti-Malware
    TDSSKiller – AntiRootkit Utility
    Microsoft Security Essentials (A good permanent anti-virus if you don’t already have one)

    After doing all that, Reset Firefox. Firefox reset is the easiest and best way to fix nearly all problems in Firefox:

    Go to Firefox > Help > Troubleshooting Information.
    Click the “Reset Firefox” button.
    Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    Firefox will open with all factory defaults applied.

  6. Les

    I tried the above download and then after running it and finding files that needed removing it required a download of another program called True Sword. I had to buy it then I ran it and it found some more files that needed to be removed. So I did. I then went to try and start Firefox and it did nothing. So I deleted Firefox and reinstalled it and clicked on it and it went to the default page for Firefox. I changed it to my homepage and thought I had resolved the problem. I closed Firefox and restarted it but came back up. So the download on this page is not worth it since it didn’t remove the malware. Lesson learned. However I now have to figure out what to do next. Any suggestions?

  7. CeeBee

    My husband downloaded this intrusive and annoying virus piggybacked on a game. I tried most of the answers suggested in forums but nothing worked, until I decided to do the obvious. I regularly back up all my info and Bookmarks on USB (which is quick and easy to do, just drag and drop everything and export the bookmarks) so I just uninstalled Firefox, rebooted, reinstalled Firefox, and imported my bookmarks and info. Voila – problem solved. :)

  8. Mike Bonnier

    The amount of good will pushing crapware to folks like this measures up to … [NULL]

  9. jef

    thanks alot, your solutions solved my problem

  10. Simon French

    this is the simplest way. follow path C:\Documents and Settings\User\Application Data\Mozilla\Firefox You
    will see a folder with random letters and numbers labeled default inside are 3 script files named prefetch.js user.js and sync or synchronised.js delete these 3 files and thats it. you may need to enable ( view Hidden files in folder options to see all the files in the path

  11. Grace

    Got a strange issue with Firefox ldeaod a few add-ins and started to customize my toolbar. Moving thnigs around, like dragging the File Edit View menu to one side, having the URL space to the far left, and swapping out extraneous navigation bar icons (refresh).My major issue now is that it seems like clicking Restore Default Set (right click the menu bar, choose Customize ) forces in duplicate sets of the standard icons (Back, Forward, Refresh, the URL window, and the Google/Search window)! I seem to have about three sets across the top row now and I can no longer remove icons from the Navigation toolbar. Dragging them into the Customize window doesn’t remove them, and I can’t drag them into new locations on any toolbar. I’ve tried re-installing Firefox (on top of itself, not by uninstalling first) and also clearing cache etc. to see if it helped but these failed to fix it. My next move is a full uninstall and re-install, but first I need to track my Add-on installs and themes. Hopefully this annoyance is fixed

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