“Software download complete” pop-up

After visiting several mp3 web sites, I am now experiencing some issues on the computer. It slows down a bit. Also, browsing the Internet is not as fast as before. One more thing, a pop-up about “Software download complete” appears on my taskbar.

I am thinking of this as a virus that wanted to enter my PC. So, clicking on neither “Install Now” nor “Install later” button is not my option. Running virus scan with my AV program didn’t help at all. Anti-malware scan also found nothing but a couple of Internet cookies, which was removed immediately.

If there are any persons here receiving the same alert, kindly share your inputs. As you can see, “Software download complete” shows no title. It did not state what software it belongs. So, I still thought of it as another trick from malware authors just like Adobe or Java update. Can someone confirm if “Software download complete” pop-up a virus or not?


  1. johnyjohn

    More or less two weeks ago, I have the same “Software download complete” problem. Same with you, I thought it was a virus. Further diagnostic reveals that the file UA.exe is causing this system tray pop-up. This is a valid Verizon program that is installed on the computer to support various mobile devices. The funny thing is, there is no identifiable mark on the pop-up box.

    You may either remove the device program or update it. I removed mine since I never connect my phone to the computer. “Software download complete” pop-up disappeared since then.

  2. dbdsy

    I have the same thing… and don’t want to click either option. Running “full scan” with Malwarebytes. Email me back and I’ll let you know if it deletes the pop up.

    Have you found anything that works?

  3. Linda

    Just did what johnyjohn suggested and it worked. Uninstalled the Verizon utility software. So irritating! Stupid Verizon….

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