Remove pop-up

I only post this problem today but this pop-up virus keeps on bothering my computer for almost a week now. A full page pop-up appears whenever I use browsers like Internet Explorer, Mozilla Firefox, and Google Chrome. Safari is not affected by at all.

My computer is running under Windows 7 64-bit. I have scanned it with various tools like anti-virus, anti-malware, and rootkit remover without any success. I don’t know where this came from. I never installed any software lately. I am very careful on this PC and don’t download any kind of freeware. I make sure that every program I installed is licensed and safe.

Going back to, I found out that I am not the only one having this issue. I am not alone who wanted to get rid of pop-up on the computer. There are many computer users who picked up this adware or virus and none of them successfully remove it from infected browser.

Looking at my browser’s add-on settings, I never saw anything relevant to or MacSnap in particular. This pop-up is so annoying, closing it immediately after first appearance may end the bothering because when let it open, it will show multiple pages showing the same content.



  1. Bluewave

    We have same problem, but I have SOLVED mine just now. virus enters my computer yesterday. As far as you know, no program was installed on your PC but I think something was loaded without your notice. Could it be some adware are injected when you visit malicious web sites. Installation of malware is discreet these days. Protection from antivirus program is not enough to counter them. In my case, pop-up is disguised as Dimmer for Youtube. I just removed Dimmer and the pop-up stops.

  2. joethe.king

    Check for corrupted system files if you have a strong pc knowledge. Open an administrator command prompt and run SFC if the above doesn’t help. Click START, then type CMD in the search box, right-click CMD.EXE and click Run as administrator. Then from the command prompt type sfc /scannow.

    Finally if all else fails, you can check the rather cryptic system event log. To do that click Start -> Control Panel -> Administrative Tools -> Event Viewer. Once in Event Viewer click on the system log and scroll through the entries looking for those flagged “error” to see if you can find hints as to where the problem could be.

    Install the latest iSafe free virus removal tool from and boot into Safe Mode. Note that some viruses can hide themselves from your antivirus program in normal mode, so you really need to scan in Safe Mode. To get into Safe Mode when you first power up, hit F8 about once a second until you get the menu and select Safe Mode. Then run a full system scan and clean.

  3. JMac

    I have been vexed by this MacSnap popup for several weeks. I followed Bluewave’s advice and found that Dimmer had been installed on my computer, without my knowledge. I uninstalled it and that fixed the problem. Thanks, Bluewave!

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