How to remove Trojan:JS/Urntone.D

Microsoft Security Essentials keeps on showing an alert about Trojan:JS/Urntone.D virus. MSE manages to put it into quarantine and pop-up alerts stops appearing for the rest of the day. However, when I open the computer the next morning, the same alert about Trojan:JS/Urntone.D pop-up again. I just realized that this virus was put into quarantine by MSE successfully, but after restarting Windows, it re-appears once again.

I suspect that there is some kind of relevant malware on the computer that downloads Trojan:JS/Urntone.D from a server. I have tried disconnecting the Internet and restart Windows, the alert didn’t appear. Unfortunately, I cannot work without Internet. So, I need to remove Trojan:JS/Urntone.D and whatever virus that causing it to recur every boot up.

I have MSE installed but it seems that this program alone is not enough to clean the computer. Can you recommend any other free virus scanners that can effectively remove Trojan:JS/Urntone.D from this PC of mine?

Also, upgrading MSE to the latest database didn’t help. System Restore of Windows is likely not the solution to this problem.

1 Comment

  1. justhtug

    Try your installed antivirus program first before you resort to other software. Just be sure that you have downloaded the most recent database before running a scan on the computer. Furthermore, scanning the computer in Safe Mode can prevent Trojan:JS/Urntone.D from loading and interfering with your security tool.

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