How to get refund of money – Spammed by Malware?

Back on April 18, 2011 I was spammed by a “security” called XP Home Security 2011 and was not able to get out of my computer unless I paid for and downloaded the software. The next day I received email from comcast saying that “Spam & Virus Firewall” was a misleading security application that is commonly spread by means of a Trojan, etc, etc, etc. Of course now the charge shows up on my credit card and I am neither able to contact the website that shows up on my credit card bill not am I able to find a phone number for such company…..I am assuming that is because they don’t exist. Am I just stuck with the charge?


  1. jacob

    if you find anything out about this would you please let me know because im stuck in the same boat as yhou are. bough a virus apparently and cant figure out how to get in touch with anyone or getting a refund.

  2. Rachel

    This just happened to me recently and fortunaly I was able to have a close computer friend remove the program completely. I too cannot find a phone number and my bank will not credit my account until I speak with the virus program people first.

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