Can’t Remove virus

I noticed since this morning that when I open new tab in Firefox, it is redirecting to It is not the usual blank page anymore when opening new tab. All the while I though this has something to do with my update done on Mozilla. However, further reading from various forums enlightens me that is a browser hijacker malware. After thoroughly running Mozilla Firefox, I can clearly see how the fake search controls it. Using Google search will bring me to Also toolbar is present on the browser.

A change it has made to browser is annoying. It is more frustrating seeing affects my Internet speed. It took a while before I can open a web site. Sometime, I will get “page not found” error due to slow Internet traffic.

After several visits to some security web sites, I’ve learned that most user who has have troubles removing the virus from the computer. I am almost convinced. Scan with antivirus program found some malicious files but were not removed. It seems that antivirus program alone is not adequate to remove virus. Need some advice here.


1 Comment

  1. jelybead

    Here is a simple guide to remove from your computer. This procedure covers known browsers like Internet Explorer, Mozilla Firefox, and Google Chrome. After manual removal, I suggest that you scan the computer with anti-malware program of your choice.

    1. Open Windows Control Panel.
    2. Choose Programs (Uninstall a Program).
    3. It will open a list of installed programs, find or any related term and click on ‘Uninstall’.

    Remove in Internet Explorer:
    1. Open Internet Explorer.
    2. Go to Tools > Options.
    3. On General tab, proceed to ”Change search defaults” and click the “Settings” button.
    4. You will see a list of search providers. Select your desired search provider and click the button “Set as default” to replace
    5. You may now remove from the list.

    Remove in Mozilla Firefox:
    1. Open Mozilla Firefox Internet Browser.
    2. On Google’s Search box, click the “arrow down” beside the logo.
    3. Select “Manage Search Engine” from the drop-down list.
    4. Choose your desired search default (like Google) and click the button “Move up.” It should be on the top of the list to set it as default.
    5. You can now remove other installed search engine.

    Remove in Google Chrome:
    1. Open Google Chrome.
    2. Click on the Wrench icon on top right corner of the browser.
    3. Choose “Settings” from the drop down list.
    4. Select “Basics.”
    5. Click on “Manage search engines” under SEARCH settings area.
    6. Hover your mouse to a preferred search engine and click “Make default.”
    7. You can now remove by clicking on the X mark.

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