Virus Found Win32/Heur

My computer is protected with AVG antivirus. Yesterday, I notice that something went wrong on my PC and it is running very slow than normal. I also notice that it constantly having serious errors especially when I am opening files. Few minutes after the weird things, AVG pop-up with “Virus Found Win32/Heur“ warning.

I run a virus scan using several online scanners. It detects some part of the virus on various locations. Some were found under Temp folders and Restore directories. However, that scan did not resolve the issue, the Win32/Heur virus is still on the computer. AVG cannot delete it.

I need a tool that can remove Win32/Heur from my system. I prefer instant removal because I am afraid that I might do something wrong while doing the manual removal process. I do not want the problem to get worst.

Thanks,
R_R

2 Responses

  1. DJ says:

    I searched on Google about Win32/Heur virus. Many people are suffering because of this virus and one thing I’ve noticed that almost all of them are using AVG. May be AVG is unable to deal with this virus. You may change your AV program or install any other light and fast AV software which can be used in conjunction with AVG. I’m using immunet with avast you may also try Immunet may be you will get rid of your problem.

    All the best :)

  2. felisea says:

    Sorry to say, some AVG detection of Win32/Heur is false-positives. To rule out the issue, please update your antivirus program first. If the alert has gone, then the infected file is mistakenly branded as a virus.

    If Win32/Heur warning still exists, no doubt your computer is indeed infected. Try restarting Windows in safe mode and run the scan from there. Additionally, use other tools like malwarebytes anti-malware and super antispyware. It may help eradicate malware presence. Good luck!