v9.com Portal on new tab and home page

My home page and new tabs are taken over by V9 Portal. Browsers only affected are Google Chrome and Mozilla Firefox, while Internet Explorer runs clean and no sign of single virus infection. This v9.com hijacker started to mess with my computer after installing a player downloaded from Cnet. I never noticed anything suspicious while installing the program. In fact, my browser starts to show en.v9.com and toolbar hours after installing the thing.

I have done everything I can to remove v9 Portal from my browser but none seems to work. Scanning the computer with several security tools is not helpful at all. Last thing I did was reinstall Firefox and Chrome, but then again, there is no success on that method.

I couldn’t think of anymore ways to uninstall v9.com Portal from infected browser. This is the reason why I am seeking help from forum readers. Kindly assist me because I really don’t know what else to do.

Thanks,
Cedric

Comments 2

  • This is a typical guide in removing adware from the computer. To get rid of V9 Portal from your browser, please execute the following procedures as instructed.

    Uninstall v9.com from Microsoft Windows
    1. Open Windows Control Panel.
    2. Choose Programs (Uninstall a Program).
    3. It will open a list of installed programs, find v9.com or any related term and click on ‘Uninstall’.

    How to remove v9.com on Internet Explorer
    1. Open Internet Explorer.
    2. On top menu, go to Tools > Manage Add-ons.
    3. On right panel look for v9.com entry and click on Disable button to stop the service.
    4. You may now restart Internet Explorer.

    Here is Internet Explorer’s frequently asked question for your reference:
    http://windows.microsoft.com/en-US/windows-vista/Internet-Explorer-add-ons-frequently-asked-questions

    How to Uninstall v9.com in Google Chrome
    1. Open Google Chrome Internet browser.
    2. Click on Settings (three horizontal bars icon or wrench icon for old versions) or ‘Customize and Control Google Chrome’ button located on top right corner of the browser.
    3. Click on Tools > Extensions from the drop-down list.
    4. You can see v9.com from the list of installed extensions; remove it by clicking on the ‘Trash’ icon.
    5. Please restart Google Chrome.

    If you cannot delete the extension, you can simply disable it. See how to manage Google Chrome Extension from this page:
    http://support.google.com/chrome/bin/answer.py?hl=en&answer=187443

    How to Remove v9.com in Mozilla Firefox
    1. Open Mozilla Firefox Internet browser.
    2. On top menu, go to Tools > Add-ons.
    3. Remove v9.com from the list of installed add-ons.
    4. Restart Mozilla Firefox.

  • thanks for the helpful advice. I had fallen victim to V9 awhile back. I was able to perform the steps you suggest and remove it (and several other malware).

    However, while it no longer hijacks my home screen, it does hijack any new tabs I open. how can I set the new tab address so that V9 is not the default?

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