Remove firstname.lastname@example.org virus
Last time I download a movie from not so known website, it tells me to install a player. Instead of a player, I think Trojan was downloaded into my computer. Next time I rebooted the PC, my screen is covered with black background with the following message in the center:
Service return of credits casinos, informs you about the arrest of your files and suspension of the operation of your computer. For resolution of situation, please contact our customer support.
It never allowed me to use the PC neither didn’t give me access to my files. This email@example.com virus is also redirecting my Internet browser to web sites linked to bitcoin and other online payment scheme.
Please help me remove this firstname.lastname@example.org virus and return back my access to my own PC. I have scanned the computer with tools like malwarebytes, superantispyware, and local antivirus software but to no avail.