Remove adware from cdnsrv, tracksrv, cdnloader, secure-content-delivery, and mydatasrv

Hello, my computer, especially Internet browsing has gone too slow for the past few days. It all began after I have downloaded TV player software. Also noticed are bunch of advertisements that keeps on appearing on the browser whenever I am searching Google. Same ads will appear when normal browsing but this happens rarely. When the ads appear, I noticed on the browser’s footer that it was delivered randomly from the following servers: cdnsrv.com, tracksrv.com, cdnloader.com,  secure-content-delivery.com, and  mydatasrv.com.

These ads are not normal banners or pop-ups. They are shown in the form of contest stating that I have won a price but I need to fill-up some forms. Sometimes, it will appear as a survey or computer error. I also noticed that when I attempt to go on, all of them prompting me to fill-up the form requesting for name, address, mobile number and other information that are very sensitive.

Scanning with Virus Total, here is what I have found:

http://cdnsrv.com
Detection ratio: 1/39
Analysis date: 2013-07-29 17:26:32 UTC (3 days, 8 hours ago)

http://tracksrv.com
Detection ratio: 1/39
Analysis date: 2013-08-01 12:00:09 UTC (14 hours, 1 minute ago)

http://cdnloader.com
Detection ratio: 3/38
Analysis date: 2013-07-15 13:49:39 UTC (2 weeks, 3 days ago)

http://secure-content-delivery.com
Detection ratio: 2/39
Analysis date: 2013-08-02 02:03:10 UTC (0 minutes ago)

http://mydatasrv.com
Detection ratio: 3/39
Analysis date: 2013-07-12 13:32:40 UTC (2 weeks, 6 days ago)

Please tell me how to remove this adware if it does exists on my computer. Restoring Windows to a previous settings doesn’t help at all.

Thanks,
Jinro

1 Response

  1. quantumbox says:

    First of all, try to remove the program you have just downloaded and installed. From what I have read, it is some kind of TV player. Next, download and install MalwareBytes Anti-Malware. Be sure to update the database before running a complete or thorough scan.

    Afterwards, download Avast Browser Cleanup from the link below. This is another tool that will look for unwanted add-on that is present on the browser. This tool may also help revert the changes that adware has made to the browser.

    Download Avast Browser Cleanup here:
    http://www.precisesecurity.com/tools-resources/adware-tools/avast-browser-cleanup-download-and-usage

    Lastly, scan your computer with installed antivirus program. If you don’t have any, I highly recommend installing one to protect your computer.