btsearch.name hijacks my homepage

I am presently solving an incident in which btsearch.name virus have captured my default home page. Each time I open Internet Explorer, it redirects to http:// btsearch.name/ and shows a customized search bar. Previously my homepage is set to Google.

How and why does this btsearch.name enters my computer is still a big question. I am protected with antivirus and I seldom browse the web. Most of the time, I used the PC to send email messages and check facebook status. I never download any program neither obtain explicit materials.

I need an expert help regarding this btsearch.name virus. I want it out of my browser. Configuring Internet Explorer homepage settings does not provide a solution. I did that a lot of times but my browser still bears the btsearch.name search engine.

Samuel

3 Responses

  1. reynaldo says:

    You may try this generic solution in removing unwanted search provider. After completing this, I also advise you to run a scan using Malwarebytes Antimalware.

    Uninstall btsearch.name
    1. Open Windows Control Panel.
    2. Choose Programs (Uninstall a Program).
    3. It will open a list of installed programs, find btsearch.name or any related term and click on ‘Uninstall’.

    Remove btsearch.name in Internet Explorer:
    1. Open Internet Explorer.
    2. Go to Tools > Options.
    3. On General tab, proceed to ”Change search defaults” and click the “Settings” button.
    4. You will see a list of search providers. Select your desired search provider and click the button “Set as default” to replace btsearch.name.
    5. You may now remove btsearch.name from the list.

    Remove btsearch.name in Mozilla Firefox:
    1. Open Mozilla Firefox Internet Browser.
    2. On Google’s Search box, click the “arrow down” beside the logo.
    3. Select “Manage Search Engine” from the drop-down list.
    4. Choose your desired search default (like Google) and click the button “Move up.” It should be on the top of the list to set it as default.
    5. You can now remove other installed search engine.

    Remove btsearch.name in Google Chrome:
    1. Open Google Chrome.
    2. Click on the Wrench icon on top right corner of the browser.
    3. Choose “Settings” from the drop down list.
    4. Select “Basics.”
    5. Click on “Manage search engines” under SEARCH settings area.
    6. Hover your mouse to a preferred search engine and click “Make default.”
    7. You can now remove btsearch.name by clicking on the X mark.

  2. Tommy says:

    This worked for Firefox which was my default search engine. Uninstall firefox, boot-up in safe mode, do a file search of “Mozilla”. You will find a file called “mozilla firefoxoverride”. This is a config file. Delete it. Re-boot, reload firefox, and problem should be solved.

  3. May55 says:

    1. Disable any suspicious startup items.
    For Windows XP:
    step: Click Start menu -> click Run -> type: msconfig in the search bar -> open System Configuration Utility -> Disable all possible startup items.

    2. Remove add-ons:

    Internet Explorer:
    1) Go to Tools -> ‘Manage Add-ons’;
    2) Choose ‘Search Providers’ -> choose ‘Bing’ search engine or ‘Google’ search engine and make it default;
    3) Select ‘Search Results’ and click ‘Remove’ to remove it;
    4) Go to ‘Tools’ -> ‘Internet Options’; select ‘General tab’ and click website, e.g. Google.com. Click OK to save changes.

    Google Chrome
    1) Click on ‘Customize and control’ Google Chrome icon, select ‘Settings’;
    2) Choose ‘Basic Options’;
    3) Change Google Chrome’s homepage to google.com or any other and click the ‘Manage Search Engines…’ button;
    4) Select ‘Google’ from the list and make it your default search engine;
    5) Select ‘Search Result’ from the list to remove it by clicking the ‘X’ mark.

    Mozilla Firefox
    1) Click on the magnifier’s icon and select ‘Manage Search Engine…’;
    2) Choose ‘Search Results’ from the list and click ‘Remove’ and OK to save changes;
    3) Go to ‘Tools’ -> “Options”. Reset the startup homepage or change it to google.com under ‘General tab;

    3. Disable proxy

    Click on Tools on the menu bar
    select Internet options
    go to Connections tab
    select LAN settings at the bottom of the dialog
    under the Proxy sever, untick ‘use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections).’
    Click OK

    4. Show hidden files
    step: a) open Control Panel from Start menu and search for Folder Options;

    b) under View tab to tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK;

    5. Open Windows Task Manager and close all running processes.
    step: Use CTRL+ALT+DEL combination to open Task Manager

    6. Delete all related files and registry values in your local hard disk C.
    step: Hold down the Windows key on your keyboard and press the “R” button. Type in “regedit” and hit “Enter” to gain access to the Registry Editor.
    step: Click on the “Start” menu and then click on the “Search programs and files” box, Search for and delete related files

    If you get any question or run into trouble, you may ask online computer expert for help.
    best wishes